Tammi Lisson, SVP Operations, Canadian Banking, RBC Royal Bank

"Your messages were extremely well received, timely to what we are going through and presented in a way that really helped everyone engage.  Its always good to spend some time chuckling…and much of that laughter was likely directed at each of ourselves individually.  Making people uncomfortable in a fun way is actually a great way to drive self-awareness.  I’ve taken away several of your quotes and now have them up on my white board!! Your candor and willingness to push our thinking was terrific."