We’re all in the conversation business. The quality of our life is a direct function of the quality of our conversations. The person who creates the best conversations wins. Even the word “conversation” comes from the Latin root – conversari which means to live or keep company with. In fact, people will decide whether they want to keep company with you based on their conversations with you. So how good is the quality of your conversation? How compelling is the experience of talking with you? Does it energize and empower others? Or is it just same-old-same-old? Do others cancel meetings to make time for you? Or are you cancelled to make time for others?

Think about it: we’re all in competition for one thing – other people’s time. If they give you their time, you must give them the highest R.O.T. – Return On Time. Every time. Every conversation must be a masterpiece because it earns you the right to come back. Anything less than stellar means the end of the road. That’s what terrifies me and that’s what motivates me at the same time.

As Canada’s leading speaker, measured by the number of engagements every year, I have learnt ten insights that help me make people want to talk to me because I help them get what they want. They work for me and I know they will work for you. Best of all, they are so simple you can begin practicing them now.